Terms of Service

Effective date: 2026-10-10

In these Terms, “Kalbomatas”, “we”, and “us” mean MB Uncascade, operating under the Kalbomatas name. If this Lithuanian version and the English version differ, the Lithuanian version prevails to the extent permitted by mandatory law.

1. About Kalbomatas and the Service

Kalbomatas is a digital learning service created by MB Uncascade for people outside Lithuania, the Lithuanian diaspora, Lithuanian heritage schools, and people learning Lithuanian before moving to or living in Lithuania.

The Service may include Lithuanian reading, writing, pronunciation, conversation, vocabulary, grammar, placement, learning content, community, support, payment, and related features. These are possible directions, not a fixed promise about a particular feature, scope, language, limit, or outcome.

Kalbomatas is not a general education school, accredited language school, government institution, official examination provider, or immigration adviser. Using Kalbomatas does not itself provide a state-recognised qualification, a right to live in Lithuania, citizenship, or a guaranteed examination result.

2. Account, registration, and age rules

Many parts of the Service require a personal account. You must provide accurate, current information, keep your sign-in details secure, and tell us about suspected unauthorised use. One account is for one person unless a separate written agreement says otherwise.

Self-service access is for people aged 14 or older. Kalbomatas is not intended for children under 14 who register independently. Choosing a class or learning level does not change this rule.

A child under 14 may use the Service only through a family model: a parent, guardian, or other lawful representative must have or create their own account, confirm their authority to act for the child, and expressly agree to the child’s account, account linking, and progress visibility. If that basis is not established, we may suspend access or decline to activate the account.

Ordinary access through a school, heritage school, employer, or other organisation is also for users aged 14 or older in the current model. A different model requires a separate prior legal and product assessment and written agreement.

3. Testing and development stage

The entire Kalbomatas Service, including public pages, registration, plans, learning content, AI and voice features, is in testing and development. Features may be incomplete, unstable, inaccurate, temporarily disabled, changed, renamed, combined, limited, moved to another plan, or never released.

Kalbomatas makes absolutely no guarantees. There is no guarantee of error-free operation, uninterrupted availability, any particular learning content, feature continuity, answer accuracy, language level, examination, employment, relocation, residence, citizenship, or other personal outcome. This disclaimer applies only to the extent permitted by mandatory law and does not limit rights that cannot be waived.

No current plan has a fixed feature set. The names “Self-Study”, “Hybrid”, and “Hybrid + 1:1” describe current product directions and may change or disappear. Information clearly shown at a particular checkout applies to that purchase to the extent it cannot be changed under mandatory law.

4. Acceptable use

You may not use the Service unlawfully, create multiple accounts for unfair advantage, share an account, automate actions, bypass limits or security, exploit bugs, disrupt the Service, impersonate another person, or distribute content that infringes someone else’s rights.

Be respectful in the Kalbomatas community and support channels. We may remove unlawful, threatening, deceptive, discriminatory, or disruptive content and proportionately limit access.

5. User content and intellectual property

You retain rights in text, audio, images, documents, learning material, and other content you submit. You confirm that you have the right to submit it and that it does not infringe others’ rights. You give us the limited permission needed to store, display, transmit to selected providers, and use that content to provide, test, secure, and improve the Service.

The Kalbomatas brand, code, design, original content, and Service structure belong to MB Uncascade or its licensors. These Terms do not give you the right to copy, sell, transfer, or misuse them.

6. Plans, subscriptions, cancellation, and refunds

Kalbomatas plans may be offered monthly or yearly, and their prices, names, and scope may change. Before checkout, the displayed price, period, renewal information, and access shown at that time are the commercial information for that purchase.

A paid subscription normally renews automatically unless auto-renewal is cancelled at least 24 hours before the next renewal. Self-service cancellation is the primary and most reliable method. If self-service is unavailable, send a clear written cancellation request to labas@kalbomatas.lt with the account email and the requested action.

After cancellation, access normally continues until the end of the paid period. If a confirmed technical failure or material mismatch with the description means we cannot provide the paid Service, mandatory consumer rights and the refund rules in force apply. If a renewal payment happens after a timely cancellation because our support response or processing was delayed, we will refund that renewal once the circumstances are confirmed.

If payment fails, we may limit paid access, retry the payment, or suspend the subscription. A refund is not due merely because a testing-stage feature changed or did not reach its planned form, except where mandatory law requires otherwise.

6A. Invite credit

Eligible personal Kalbomatas accounts may invite a genuinely new user through their link. Organisation onboarding, administrator-created accounts, family child seats, and registration with an organisation code do not earn personal invite credit. An existing user may form a social friendship through the link but receives no financial attribution.

After the new user’s first eligible personal subscription payment, each side separately earns 10% non-cash, non-transferable subscription credit. The calculation uses the eligible recurring lines on the actual paid Stripe invoice after discounts and before tax. A 14-day hold applies; refunds, disputes, fraud, or ambiguous payment state can freeze or void unused credit.

Available credit can be scheduled for the next renewal of one unambiguous eligible subscription. The real renewal invoice determines the final amount so all applicable account credit covers no more than 50% of that invoice. Stripe automatically applies customer credit to the next finalized invoice, so a particular invoice cannot be selected or excluded. The final amount may be lower than the preview; unused local credit remains on the account and does not expire. Credit cannot be withdrawn or transferred.

7. Beta features, availability, and third parties

Beta, experimental, early-access, AI, voice, and other testing features depend on third parties, device, browser, network, language, and technical limits. They may be wrong, delayed, limited, or unavailable. Do not use them as the sole basis for an important decision.

The Service may depend on hosting, security, payment, support, analytics, translation, audio, and AI providers. The current public list is on the Subprocessors page, and processing is explained in the Privacy Policy.

8. Privacy

MB Uncascade is the controller of Kalbomatas users’ personal data to the extent that it determines the purposes and means of processing. Personal data is processed under the Kalbomatas Privacy Policy. If you use the Service through a heritage school, employer, or other organisation, additional agreements may address that organisation’s responsibility for data it provides or administers.

9. Suspension and termination

You may stop using the Service and ask us to delete your account. We may temporarily limit or end access where needed for security, abuse prevention, legal violations, payment, legal obligations, or changes required by the testing stage. This does not remove your right to request deletion or exercise other mandatory rights.

We may automatically delete an inactive account and its personal learning history after three years from the later of the last website sign-in or authenticated mobile-app use (or account creation if there has been no activity). We email a warning at least 31 days before automatic deletion, with the scheduled date. Signing in during that period cancels deletion. After deletion, we email a confirmation.

Automatic deletion does not apply to accounts with an active personal subscription (including an Apple purchase), active paid or trial organization access, privileged staff roles, unsettled payments, financial history, or family and parent–child links. Saved work is not deleted just because it is old. Records required for accounting, a dispute, or legal obligations may be retained separately only as needed.

10. Liability limits

Nothing in these Terms limits mandatory consumer rights or liability that cannot be limited under Lithuanian law. To the extent permitted by law, the Service is provided “as is” and “as available”; we are not liable for indirect or consequential loss, technical incidents, third-party providers, your device or connection, or decisions made based on Service content or automated output.

Kalbomatas is not professional medical, legal, immigration, school, or career advice. For an official decision or outcome, use a qualified professional or competent authority.

11. Governing law, disputes, and language

Lithuanian law applies to these Terms. Before contacting an authority or court, please write to labas@kalbomatas.lt; we will handle clear written consumer complaints within mandatory time limits. Consumers retain the right to contact the State Consumer Rights Protection Authority or another competent authority.

Lithuanian is Kalbomatas’s legal and primary customer-support language. This Lithuanian TOS version prevails over translations. The English version is provided for convenience, should be read together with the Lithuanian version, and cannot override it.

12. Changes and document order

We may update these Terms, the Privacy Policy, and the Subprocessors page to reflect development, security, provider changes, legal requirements, or the Service as it actually works. We will try to show material changes on the website, in an account, or by email. The latest version will always be available on this page.

If documents differ, the Privacy Policy prevails for personal-data questions, the Subprocessors page for provider questions, and clear checkout information for the price and cancellation of a particular purchase, to the extent required by mandatory law. These Terms govern everything else.

13. Learning content, methodology, and outcomes

Kalbomatas learning materials, exercises, explanations, automated assessments, translations, pronunciation analysis, conversation scenarios, and other outputs are learning tools. They are not an official assessment of Lithuanian proficiency, a state examination, immigration, citizenship, study, employment, or professional qualification outcome.

Content may be prepared, selected, or supplemented with automated and AI tools. Outputs may be incomplete, inaccurate, outdated, context-insensitive, or inconsistent with the requirements of a particular teacher, school, employer, examination centre, or public authority. Check important information against reliable sources and seek a teacher or qualified professional where appropriate.

Kalbomatas may change learning levels, topic structures, exercises, explanations, language models, audio features, and other content. Learning history, XP, streaks, and other progress information may be lost because of an error, account change, product redesign, or the testing stage. Nothing guarantees a particular language level or outcome.

14. Availability, compatibility, and Service operation

The Service depends on your connection, device, browser, operating system, third-party infrastructure, language, server load, and other circumstances. Features may look or work differently across devices, browsers, plans, or accounts.

We do not guarantee uninterrupted availability, availability at a particular time, compatibility with every device, preservation of every version of user content, or error-free operation. We may perform maintenance, security updates, traffic controls, temporary restrictions, feature shutdowns, or provider changes when needed to protect or develop the Service.

If a Kalbomatas mobile experience or app is released, its support, minimum operating-system version, updates, and compatibility may be stated in the relevant release listing. You may need to install a new version, update your operating system, or sign in again.

15. Indemnity

To the extent permitted by mandatory law, you agree to reimburse MB Uncascade for reasonable losses, costs, and third-party claims directly arising from your unlawful content, unlawful use of the Service, account sharing, or material breach of these Terms. This does not apply to the extent the loss was caused by our fault, intent, or liability that law does not permit us to transfer to you.

16. Severability

If a competent authority or court finds any provision of these Terms invalid, unenforceable, or inapplicable, the remaining provisions remain in effect. We will apply the affected provision to the maximum lawful extent and seek a replacement that most closely reflects its original purpose.

17. Special terms for app stores

If a Kalbomatas app is downloaded through the Apple App Store, Google Play, or another store, this agreement is between you and MB Uncascade, not the app store. MB Uncascade is responsible for the Service and app content to the extent required by mandatory law.

The app store has no obligation to provide maintenance or support for Kalbomatas. Store rules may apply to downloading, installation, updates, device compatibility, the store account, and removal of the app. If a mobile subscription is ever purchased through a store, that store’s purchase, cancellation, and refund rules will also apply; at present, Kalbomatas subscriptions are offered through the direct payment channels we identify.

Apple, Google, and their affiliates may be third-party beneficiaries of these Terms to the extent required by the relevant store rules. This does not change mandatory consumer rights.

18. Contact

MB Uncascade, operating under the Kalbomatas name
Company code: 307057505
VAT LT100018716618
V. Nagevičiaus g. 3, Vilnius, LT-08237, Lithuania
Email: labas@kalbomatas.lt